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m00c0w
none
Joined: 07 Dec 2005
Posts: 28
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 Posted: Jun 22, 2006 1:03pm Post subject: Mailing to abuse@ - did anyone *ever* get anything out of it |
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i just wonder - you got abusive user joe random and after he is evading ban #12312, doing the 500th clone-bot-flood-whatever-attack youre fed-up enough to write an email to his provider (knowing his original ip).
so - did anyone of you ever do this?
what kind of information did you include?
did you *ever* get anything out of it?
if so, what? |
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SebasMiles
none
Joined: 22 Nov 2005
Posts: 30
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| Posted: Jun 22, 2006 2:08pm Post subject: |
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Hmm, this is iffy. Depends on the provider.
If he used a botnet to flood you, best you can do is contact his provider and send him the logs of what happened. I doubt most providers will do anything with it, but if theyre using botnets they might pay more attention to it. if not, atleast it gets filled away for next time they get a report. |
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UltimateGameZone
none
Joined: 14 Mar 2006
Posts: 16
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| Posted: Jun 22, 2006 3:38pm Post subject: |
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We actually delt with this issue a few weeks back.
We banned a user, he returned again and again saying very rude things to us. I finally warned him if he continued his harassment we'd contact his internet service provider. We couldn't ban his entire ISP because we had multiple users from that one isp so it'd of been overkill just to deal with one person.
The ISP was very helpful actually as most ISP's have abuse policies clearly stating you cannot use their service to harass anyone which ban evasion is a form of harassment (well sorta but point being heh)
They asked for complete logs detailing all of his connections, time stamps etc. Last I heard he was removed from their services. |
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FBI
Guru
Joined: 19 Aug 2005
Posts: 1494
Location: Federation Of Bored IRC'ers
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| Posted: Jun 23, 2006 12:31am Post subject: |
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| Acutally the person can easily suscribe to another isp for a few bucks.... |
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PingBad
Guru
Joined: 05 Feb 2005
Posts: 2075
Location: New Zealand
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| Posted: Jun 23, 2006 5:18am Post subject: |
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| UltimateGameZone wrote: | We actually delt with this issue a few weeks back.
We banned a user, he returned again and again saying very rude things to us. I finally warned him if he continued his harassment we'd contact his internet service provider. We couldn't ban his entire ISP because we had multiple users from that one isp so it'd of been overkill just to deal with one person.
The ISP was very helpful actually as most ISP's have abuse policies clearly stating you cannot use their service to harass anyone which ban evasion is a form of harassment (well sorta but point being heh)
They asked for complete logs detailing all of his connections, time stamps etc. Last I heard he was removed from their services. |
There are some who will just use BNCs if they want to harrass someone, thus hiding their ISP. Some rather malicious users will hijack "common-joe" PCs for their BNCs/proxies so complaining to the ISP of that "common-joe" computer user (who may or may not use IRC or even understand what IRC is) may get the wrong people in trouble. You should only complain to an ISP regarding an abusive user if you are CERTAIN that user is with that ISP | FBI wrote: | | Acutally the person can easily suscribe to another isp for a few bucks.... |
very true |
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magpie
Idler
Joined: 18 Jan 2004
Posts: 454
Location: Essex, UK
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| Posted: Jun 23, 2006 7:33am Post subject: |
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| But given the person is most likely a kid they'll have to explain to their parents why their ISP dropped them. |
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Scire
Newbie
Joined: 14 Apr 2006
Posts: 84
Location: IRC
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| Posted: Jun 23, 2006 8:13am Post subject: |
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| magpie wrote: | | But given the person is most likely a kid they'll have to explain to their parents why their ISP dropped them. |
Only if the kid is the one that did the attacking and not the one who clicked the link that infected his computer and made him the middle man for someone else's attack.
I agree with what was said above, while we as network owners want someone to pay for disrupting our network lets be sure who we are going after before we start shooting.
To address the original post: myself, I have filed a few complaints with ISPs regarding ongoing abusive behavior towards our server network (I through various means knew the person responsible was responsibe)
Anyway the stats:
1 to Comcast went unanswered. 1 to Verizon they answered me and said that they would look into it - cant say whether the person got board or booted but the attacks stopped in the next 2 weeks. 1 to AOL nothing back. So there you go 1 / 3 and the 1 is ify. |
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magpie
Idler
Joined: 18 Jan 2004
Posts: 454
Location: Essex, UK
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| Posted: Jun 23, 2006 9:17am Post subject: |
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| As far as I'm concerned, if your PC has been compromised and not cleaned within a certain period of time (whatever that may be) you deserve to have your ISP account terminated. |
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FBI
Guru
Joined: 19 Aug 2005
Posts: 1494
Location: Federation Of Bored IRC'ers
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| Posted: Jun 23, 2006 6:07pm Post subject: |
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| magpie wrote: | | But given the person is most likely a kid they'll have to explain to their parents why their ISP dropped them. |
Kids can easily steal parents credit cards (I do that all the time) and buy a bunch of stuff....It only takes a few clicks to get a new isp.....
Most kids use aol or any isp that don't deal with abuse very good....
BNC's these days are pretty cheap....the cheapest I seen is 1$ and there are free ones too.... |
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magpie
Idler
Joined: 18 Jan 2004
Posts: 454
Location: Essex, UK
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| Posted: Jun 24, 2006 4:31am Post subject: |
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| If your parents don't realise and discipline you, they're idiots. Same goes for any other parents out there. |
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FuRiOuS
Lurker
Joined: 01 Feb 2006
Posts: 244
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| Posted: Jun 24, 2006 6:42am Post subject: |
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| Exactly how long do you propose they are allowed to notice themselves before they are suddenly classified as an idiot? 2 days? 2 weeks? Most people don't know about stuff like that for a month or so at least, depending on when their statements come in, and when the order was placed! Stop being so negative, it's very possible for a kid to order a new ISP and the parents not have a clue for WEEKS! |
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magpie
Idler
Joined: 18 Jan 2004
Posts: 454
Location: Essex, UK
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| Posted: Jun 24, 2006 10:16am Post subject: |
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You're right that they might not have a clue until the credit card statement comes in, but that's irrelevant here, is it not?
It's also not being negative, it's called having a clue. Parents _should_ have an idea what their children are up to, and that includes making sure they don't steal their credit cards. |
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FBI
Guru
Joined: 19 Aug 2005
Posts: 1494
Location: Federation Of Bored IRC'ers
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| Posted: Jun 24, 2006 11:32am Post subject: Re: Mailing to abuse@ - did anyone *ever* get anything out o |
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| m00c0w wrote: | i just wonder - you got abusive user joe random and after he is evading ban #12312, doing the 500th clone-bot-flood-whatever-attack youre fed-up enough to write an email to his provider (knowing his original ip).
so - did anyone of you ever do this?
what kind of information did you include?
did you *ever* get anything out of it?
if so, what? |
Try BOPM and you can set your clone session limit to like 3 or 2....
IRC Defender I think has a module for ban envasion..
Try banning the guys name so everytime he uses something like it it'll get banned automatically....
| magpie wrote: | You're right that they might not have a clue until the credit card statement comes in, but that's irrelevant here, is it not?
It's also not being negative, it's called having a clue. Parents _should_ have an idea what their children are up to, and that includes making sure they don't steal their credit cards. |
It doesn't take much skills to use any form of payment.... |
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magpie
Idler
Joined: 18 Jan 2004
Posts: 454
Location: Essex, UK
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| Posted: Jun 24, 2006 12:27pm Post subject: |
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| Uh, I never said it did take "much skills". Can you clarify your point, I didn't really get it? :) |
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FBI
Guru
Joined: 19 Aug 2005
Posts: 1494
Location: Federation Of Bored IRC'ers
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| Posted: Jun 24, 2006 12:38pm Post subject: |
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| magpie wrote: | Uh, I never said it did take "much skills". Can you clarify your point, I didn't really get it?  |
I am saying even a novice can get a new isp within couple minutes...
or they can use someone elses credit card without the person knowing it... |
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