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If anyone could help.

 
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Matt8050
none
none


Joined: 29 Sep 2008
Posts: 3

PostPosted: Sep 29, 2008 1:16pm    Post subject: If anyone could help. Reply with quote

Hi,

I'm trying to add my irc site to the irc server and it not allowing me to and im getting this error message.
There was an error with your input
You did not specify a Primary Contact email address OR the primary contact email address does not match your network's DNS.
For example, if you submit irc.searchirc.org, the primary contact address would need to be someone@searchirc.org

The primary contact email address must match the IRC Server's address to continue.


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I'm am the owner of the site and I pay for the site though a company if that help how can I fix this issue?
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Lyhne1
Newbie
Newbie


Joined: 05 Jul 2008
Posts: 61
Location: USA

PostPosted: Sep 29, 2008 1:54pm    Post subject: Re: If anyone could help. Reply with quote

Matt8050 wrote:
Hi,

I'm trying to add my irc site to the irc server and it not allowing me to and im getting this error message.
There was an error with your input
You did not specify a Primary Contact email address OR the primary contact email address does not match your network's DNS.
For example, if you submit irc.searchirc.org, the primary contact address would need to be someone@searchirc.org

The primary contact email address must match the IRC Server's address to continue.


< Back

I'm am the owner of the site and I pay for the site though a company if that help how can I fix this issue?


have you link your Domain to your Network yet?
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zeke
Idler
Idler


Joined: 04 Oct 2003
Posts: 321

PostPosted: Sep 29, 2008 2:09pm    Post subject: Reply with quote

What was the DNS address provided to SearchIRC, and what is the primary contact email address supplied?

For various reasons, the domain in the email must match the DNS used for connecting to the network. IE, if your network is irc.werocktheworld.com, you cannot use a primary contact address of zeke@gmail.com -- it would need to be someone@werocktheworld.com.

If the DNS address for the network and the email address are correct within the rules of searchirc, then its a bug and needs to be reported to Jason for fixing.
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Matt8050
none
none


Joined: 29 Sep 2008
Posts: 3

PostPosted: Sep 29, 2008 3:30pm    Post subject: Help wanted Reply with quote

Hi,


Yea I'm been owning it since Feb of this year and I brought the space and all that off of someone and I pay for it by month.

So i'm not sure what the email was use for the domain whois

Thanks,
Matt F.
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darkwarrior
Lurker
Lurker


Joined: 02 Aug 2008
Posts: 172

PostPosted: Sep 29, 2008 4:37pm    Post subject: Reply with quote

Matt, its not the whois email. If you have cPanel access, create an email account, or a forwarder of something like matt@your-domain.com and supply that as the email address that searchirc asks for.
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